We are the tailors of the Airbnb experience

Whome combines the standards of 5* hotels with the vision to create a unique and outstanding experience for every property.

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Our story

Whome was founded in 2016 by Bernardo Aires and Francisco Bravo Ferreira. Francisco and Bernardo both graduated Estoril Hospitality Management School and then spent years working for 5* star hotel chains, such as Hilton, W hotel, and Marriott.

Whome’s founding team combines the expertise of hospitality marketing and operations. Francisco came a long way from the junior sales to being responsible for revenue management in W hotels. Bernardo’s journey started with the reception desk and hands-on hotel operations and brought him all the way up to be a Senior Operations Manager for W hotels.

The experience of our founders is a unique element that lets us maximize your properties’ income and provide 5* service to your guests. Whome also runs in-house maintenance and cleaning services that allow us to provide guests and hosts assistance 24/7.

Our values

Whome combines the standards of 5* hotels with the vision to create a unique
and outstanding experience for every property.
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Trust is key

We work hard to win your trust and strengthen it over time. That way you keep your peace of mind and we can achieve more working together.

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Strong relationships

We build strong and long-lasting relationships with each one of our customers. We pay high attention to communication to make sure you always stay informed on key topics.

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Strategic thinking

It’s not only about managing a property. We always look at the bigger picture to find new opportunities to win you more business.

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Strong work ethics

Our company is an extension of who our founders are, that’s why a key part of our culture is providing a 5* service to the property owners we work with. We are flexible, we go the extra mile, we are results-driven.

Our team

Catarina Ramalheira - Diretora de Comunicação e Suporte WHome
Maria Sampaio e Melo

Guest Communication & Support Manager

André Costa - Diretor de Logística WHome
André Costa

Operations & Logistics Manager

José Pedro Santos - Diretor Regional WHome
José Pedro Santos

Regional Manager

Priscila Nascimento - Diretora de Lavandaria WHome
Duarte Abreu

Trainee

Priscila Nascimento - Diretora de Lavandaria WHome
Raquel Garcia

Guest Relations Executive

Priscila Nascimento - Diretora de Lavandaria WHome
Priscila Nascimento

Laundry Manager

Meet up with us to discuss short-term rental management

Get in touch